Key Responsibilities: ?Design a leadership development framework for managers that will support the company?s culture, aspirations, management strategies and philosophy as well as provide value to the customer. ?Partner with CHRAO team and business leaders to implement the framework consistently across ADT in support of overall talent, learning and diversity strategy. ?Assess current state programs and approaches to recommend solutions to improve gaps, opportunities and strengths. ?Develops competency models in support of the overall ADT culture and vision and drive integration into core systems and processes. ?Serves as subject matter expert and consultant to business customers and partners on middle management development and customer facing role development ?Collaborates to identify and manage critical vendor relationships for competency modeling and career pathing ?Develops and delivers leadership development curriculum ( content, logistics, and execution) for customer facing roles, front-line supervisors, and middle managers ?Determines best approaches for delivering cost effective programs (e-learning, blended, experiential, on-the-job, seminars) to accommodate diverse learning styles and business needs ?Partners with and enlists line managers and HR leaders to develop, pilot and implement learning opportunities. ?Facilitates workshops and training sessions. ?Builds and manages strategic partnerships with vendors to design and deliver programs, where needed. ?Manages a repository of best-in-class employee development resources (books, tools, external courses, schools, etc.) to supplement internal resources and programs. ?Establishes key metrics and evaluation to measure the impact of leadership development efforts, including ROI, behavior change, retention/promotion/mobility rates. Reports on them regularly to key stakeholders ?Gathers feedback from stakeholders to ensure program content is business and customer focused, fresh, relevant, impactful and continuously improving ?Builds and maintains external relationships to ensure up-to-date knowledge of best practices, future trends and innovations in the field of learning and development ?Performs other related duties and activities as required.
Skills: ?Outstanding interpersonal, communication and diplomacy skills at all levels of the organization, from front line to executives. ?Ability to effective and efficiently deliver end-to-end responsibilities from strategy development to special project management, consultations and daily execution ?Deep and broad instructional design, learning and development philosophies, frameworks and facilitation expertise ?Ability to lead and influence across enterprise-wide customer base, and able to customize or flex individual style to meet needs of stakeholders ?Creative thinker and problem solver that is not afraid to challenge status quo ?Strong consultative and solution oriented mindset, treating everyone as a preferred customer ?Organizationally savvy, understanding climate, culture, ways of working within an organization; ability to read people well and navigate relationships ?Understands strategic business drivers and importance of ROI in driving learning and development efforts
Source: http://jobs.astd.org/jobs/4890568/manager-learning-and-development
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